Tuesday, August 14, 2007

Your Business Phone and Yellow Pages Advertising

You might be wondering: What kind of phone number should I set up for my home inventory service business? Should I use my existing home number? My existing cell phone number? Should I get another cell phone number? Or should I get a separate business phone line?

There are pluses and minuses to each. There's no extra cost if you use your existing home or cell phone numbers, but you won't get a tax deduction for using either of them. And you won't be able to answer your phone professionally ("Georgia Home Inventory, this is Louise").

Add a line to your existing cellular contract, and you'll be able to answer with your business name, but you'll be using minutes (unless you're on an "unlimited local calls" contract like Cricket). But, in many markets, you can't get a listing in the local Yellow Pages with a cell phone as your primary number.

Because in the Home Inventory Service business, "all business is local," you should consider at least a line listing in your local Yellow Pages (many areas have more than one book; choose the "major" book for your area, even if the "other" book offers you a better deal). It's probably not worth your while to pay for anything more than a line listing, as (at least in my local books), there isn't a specific Yellow Pages section for "Home Inventory Service." You just want to be listed in the White Pages so that if someone knows your business name, they can find you there.

A business line will get you a free listing in your local Yellow Pages (generally, it's a free listing in the white pages, and a "line" listing in the Yellow Pages). As your business grows, you will want prospective customers to be able to find you ... and if they've heard the name of your business, they will want to find you in the phone book. (Yes, I know it's hard to believe that people still use phone books in this day and age!)

You might also look into a "Market Expansion Line" with your current (landline) service provider. This is a service that provides a new phone number, but the calls ring in on your existing phone line, with a different ring tone. (That way, you can know to answer it with your business name.) When I set up mine in the early days of my business, you paid a small monthly fee, and then only paid for the calls that you received. I believe it was also eligible for the free Yellow Pages listing, and you can convert it to a "traditional" phone line at any time in the future. I think you can also have it "forwarded" to any phone -- so technically, you could have it forwarded to a cell phone.

There are a TON of options out there nowadays, so check with your local phone company and see what they offer.

Here's a link to Qwest's Market Expansion Line info:
http://www.qwest.com/pcat/large_business/product/1,1016,117_4_25,00.html

You can find out about your local Yellow Pages directory options through the national association:
http://www.buyyellow.com/index_flash.html

Or by using the contact information in the directories you likely have laying around your house

If you ARE using a non-business phone, we recommend a service like Innuity's LeadConnect to get your business listed in *online* search directories (like Google and YellowPages.com). Click on the link below to find out more (the service is just $39.95/month or $199.95/year). Click here and "Help your customers find you!""

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